All products must be decontaminated before being sent to the company. If they are not decontaminated beforehand, we will charge a fee of £150.00 / €210.00 to decontaminate the product before work is carried out or to destroy the unit safely excluding further repair costs. These prices do not include costs of any repairs if the product is only being decontaminated and not disposed of. If a product is sent to us for end-of-life disposal and has not been decontaminated before being sent to us, then the £150.00 / €210.00 charges apply.

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These forms must be filled out and sent WITH the product when you request a service.